Terms of Service

Legal terms and conditions for using LookAway

Last updated: December 2024

Agreement to Terms

By accessing and using LookAway (our Chrome extension, website, and related services), you accept and agree to be bound by the terms and provision of this agreement.

📋 Please read these terms carefully before using our service. If you do not agree to these terms, you may not use LookAway.

Description of Service

LookAway is a Chrome browser extension designed to promote eye health by providing regular reminders to take breaks from screen time, following the 20-20-20 rule.

Our Service Includes:

  • • Free Version: Basic eye health reminders with advertising
  • • Pro Version: Ad-free experience with enhanced features
  • • Website: Account management and subscription services
  • • Customer Support: Email support for users
User Obligations

Permitted Use

  • • Use LookAway for personal eye health and wellness purposes
  • • Install the extension on devices you own or are authorized to use
  • • Comply with all applicable laws and regulations
  • • Respect the intellectual property rights of LookAway

Prohibited Use

  • • Reverse engineer, decompile, or disassemble the extension
  • • Circumvent any security measures or access controls
  • • Use the service for any illegal or unauthorized purpose
  • • Interfere with or disrupt the service or servers
  • • Share account credentials with unauthorized third parties

Account Responsibility

  • • Maintain the security of your Google account credentials
  • • Promptly notify us of any unauthorized use of your account
  • • Ensure all account information is accurate and up-to-date
  • • Be responsible for all activities under your account
Subscription and Payment Terms

LookAway Pro Subscription

  • • Annual Billing: £20 per year, billed annually
  • • Auto-Renewal: Subscription automatically renews unless cancelled
  • • Payment Processing: Secure payments processed by Stripe
  • • Currency: All prices listed in British Pounds (GBP)

Cancellation and Refunds

  • • Cancellation: Cancel anytime through account settings or contact support
  • • Access: Pro features remain active until the end of your billing period
  • • Refunds: Refunds considered on a case-by-case basis within 30 days
  • • No Pro-rating: No refunds for partial months or unused time

Free Service

Our free service includes advertising and basic functionality. We reserve the right to modify or discontinue the free service at any time with reasonable notice.

Privacy and Data Collection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.

Data We Collect

  • • Account information (email address from Google OAuth)
  • • Extension preferences and settings
  • • Basic usage analytics (anonymized)
  • • Payment and subscription information (via Stripe)

Important: We do not collect, store, or monitor your browsing history, personal activities, or any data from websites you visit.

For complete details, please see our Privacy Policy.

Intellectual Property Rights

Our Rights

LookAway and all related trademarks, service marks, graphics, and logos are trademarks or registered trademarks of LookAway. All software, content, and materials are protected by copyright and other intellectual property laws.

  • • LookAway extension code and functionality
  • • Website design, content, and user interface
  • • LookAway name, logo, and branding materials
  • • Documentation and support materials

Your Rights

You retain ownership of any content you create using our service. We grant you a limited, non-exclusive license to use LookAway for its intended purposes.

Service Availability and Limitations

Service Availability

  • • We strive to maintain 99% uptime but cannot guarantee uninterrupted service
  • • Maintenance windows may temporarily affect service availability
  • • Service may be limited or unavailable in certain jurisdictions
  • • We reserve the right to suspend service for violations of these terms

User-Generated Content

While LookAway primarily provides reminders and doesn't collect user content, any feedback, suggestions, or communications you provide may be used to improve our service.

Third-Party Services

Our service integrates with third-party services (Google OAuth, Stripe, Firebase) which have their own terms of service. We are not responsible for their actions or policies.

Disclaimers and Limitation of Liability

Health Disclaimer

Important: LookAway is a wellness tool and is not intended as medical advice or treatment. Consult with healthcare professionals for serious eye health concerns.

Service Warranty

LookAway is provided "as is" without any warranties, express or implied. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

Limitation of Liability

To the maximum extent permitted by law, LookAway shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Maximum Liability

Our total liability for any claims arising from your use of LookAway shall not exceed the amount you paid us in the 12 months preceding the claim.

Termination

Termination by You

  • • Uninstall the Chrome extension at any time
  • • Cancel your Pro subscription through account settings
  • • Request account deletion by contacting support

Termination by Us

We may suspend or terminate your access to LookAway if you:

  • • Violate these Terms of Service
  • • Engage in fraudulent or abusive behavior
  • • Fail to pay subscription fees
  • • Use the service for illegal purposes

Effect of Termination

Upon termination, your right to use LookAway will cease immediately. We will retain your data only as required by law or for legitimate business purposes.

Legal Terms

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and LookAway regarding the use of our service.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use constitutes acceptance of modified terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

LookAway Legal

Email: lookawayextension@outlook.com

We'll respond to legal inquiries within 7 business days.